First we spoke with Peaches in Avon which started off the great support service of this caring place. We brought our little Julie to New Britain and Justin went over and above along with other very caring gentlemen. Knowing she was cremated by herself and still being treated with love and caring will always remain in our hearts. Our sincere thanks for all your sympathy and prayers, Carol and Charlie. RIP our little bug a boo XOXO

Lost our beloved cat of 19 yrs. The staff was compassionate and caring as we dealt with the process of losing our pet. And we're willing to meet us on our terms and hours related to his passing. Not only do they offer after hour services but even offered to pickup at home. Though we met them at their offices behind Battistones. Hope you never need their services. But, if you find yourself in this position. Don't hesitate to reach out to these caring folks!!

I can not say enough good things about this service. What a wonderful caring group. From the vet , vet tech., the gentleman who picked him up, and of course the caring woman who put it all together for us. Sox is no longer in pain or being medicated twice daily. These are wonderful, caring, gentle people. Thank you all for making this process more bearable. ❤️😿