First we spoke with Peaches in Avon which started off the great support service of this caring place. We brought our little Julie to New Britain and Justin went over and above along with other very caring gentlemen. Knowing she was cremated by herself and still being treated with love and caring will always remain in our hearts. Our sincere thanks for all your sympathy and prayers, Carol and Charlie. RIP our little bug a boo XOXO

I can't put into words how wonderful this place is. I unexpectedly lost my Zoey at home and called and spoke with Peaches, and through my tears she was so empathetic and kind, answered all of my questions and explained the process to me and set up my appointment with Justin who I met with the next day, he was also so empathetic and kind. I didnt feel rushed or pushed, and was allowed to have a moment with Zoey before i left. I felt like my pain was understood, which meant alot to me. I cant express how much I appreciated the kindness from these people. They made this process of cremating my pet seamless and it was quick, I had her back with me in 2 days. Theyre prices in my opinion are resonable too. I will use this place again for my other pets and will recommend to anyone looking for this kind of service.

They were so kind & comforting to us. So patient with us with our many questions that we had. I strongly recommend them. It was such a long day. First we went to our local vet & got bad news. Then we went to an animal hospital that had an emergency room to see if they could operate on the tumor in his mouth. Unfortunately, he couldn't be saved. So we took him out for an hour to spoil him with things to eat that he'd really enjoy then brought him back so they could peacefully cross the rainbow bridge. They waited for us to drive the hour to them. She even gave us a little time to say more goodbyes. We appreciate it more than you could possibly know.